NH Disabilities Service System

NH Bureau of Developmental Services
The NH Developmental Services system offers its consumers with developmental disabilities and acquired brain disorders a wide range of supports and services within their own communities. The Bureau of Developmental Services (BDS) is a NH state agency headquartered in Concord. Ten designated non-profit and specialized service agencies represent specific geographic regions of NH; these community agencies are commonly referred to as Area Agencies. All direct services and supports to individuals and families are provided in accordance with contractual agreements between BDS and the Area Agencies.

The Developmental Services Quality Council was established in 2010 to provide leadership for consistent, systemic review and improvement of the quality of the developmental disability and acquired brain disorder services provided within New Hampshire's developmental services system.

Complaint Process - NH Bureau of Developmental Services 
A revised process for filing complaints relative to developmental services delivery is in effect as of September 1, 2011. In the past complaints were handled directly by the Area Agency. This change is the result of changes to administrative rule He-M 202, which says that complaints will be made directly to the State. To file a complaint, call toll free 1-855-450-3593. After you file a complaint, an investigator will contact you. 

Individuals who receive services in the developmental services system have a right to be free from abuse, neglect and being taken advantage of. If you receive services and believe your rights have been violated, you have a right to file a complaint.

In addition, staff, providers and others who work with individuals who receive services in this system must file a complaint if they are aware of or suspect that an individual is being abused, neglected or exploited.

Area Agencies for Developmental Services:

Region 1 Northern Human Services, serving North Country NH

Region 2 Pathways of the River Valley, serving Grafton and Sullivan counties

Region 3 Lakes Region Community Services, serving the Lakes region

Region 4 Community Bridges, serving Concord and the Capitol area

Region 5 Monadnock Developmental Services, serving the Monadnock region

Region 6 Gateways Community Services, serving the greater Nashua area

Region 7 Moore Center Services, serving the greater Manchester area

Region 8 One Sky Community Services, serving Portsmouth and the Seacoast

Region 9 Community Partners, serving Strafford County

Region 10 Community Crossroads, serving the Atkinson/Salem area


ABLE NH
603-271-2336
ABLE NH advocates for the civil and human rights of all children and adults with disabilities and promotes full participation by improving systems of supports, connecting families, inspiring communities, and influencing public policy.

Asperger's Association of New England
603-357-3122, x 2145 (NH Chapter)
AANE chapters offer local support groups, activities and workshops for individuals with AS and their families. Each chapter has a director who is also the parent of a child with AS or a related neurological difference.

Autism Society of New Hampshire
The Autism Society of New Hampshire is dedicated to individuals with Autism Spectrum Disorders (ASD) and provides information, advocacy and support to individuals and their families. Through education, advocacy, and support the Society hopes to foster the understanding, unqualified acceptance, and genuine appreciation of individuals with ASD. The Autism Society of NH is a non-profit organization consisting of individuals with ASD, families, professionals, friends, and community members. The Autism Society of NH is a chapter of the Autism Society of America.

Community Services Network (CSNI)
CSNI is a collaboration of Area Agencies in NH, helping establish policy positions on legislative or regulatory issues, and managing grant programs benefiting our constituents in the community of individuals with developmental disabilities.

Granite State Independent Living (GSIL)
Concord - Main Office:
21 Chenell Drive, Concord, NH 03301
603-228-9680 (V, TTY)  1-800-826-3700(V/TTY
Keene Office:  603-355-1208
GSIL is a statewide nonprofit, service, and advocacy organization that provides tools for living life with independence for people with disabilities and those experiencing the natural process of aging through advocacy, information, education and support on your terms – so you can navigate your own life and participate as fully as you choose in your community, just like everyone else. Information and referral, peer support and counseling, skills training, advocacy, interpreter and personal care attendant services, transportation, social and recreational programs and accessibility services.

Institute on Disability at UNH

The IOD, a University Center for Excellence on Disability (UCED), works with students and faculty, conducts statewide training, participates in grant-funded model demonstration projects, conducts research, and engages in collaborative partnerships with other statewide organizations that are committed to improving the lives of persons with disabilities and their families.The IOD provides training, technical assistance and resources with the goal of improving the quality of life and level of participation of people with disabilities in schools, the community and the workplace.
Concord office: 603-228-2084  Durham office: 603-862-4320

NH Challenge
The New Hampshire Challenge is a website and printed publication that has as its mission to “provide information to and advocate for families with persons who have disabilities.” The goal of the organization is to “create a vision for change so families will see themselves as integral parts of the community at large.”

Brain Injury Association of NH
The Brain Injury Association of New Hampshire (BIANH) is a private, non-profit, family and consumer-run organization representing more than 5,000 NH residents with acquired brain disorders and stroke, founded in 1983 by NH parents seeking to bring home their brain injured children from out of state nursing homes. Mission is to create a better future through brain injury prevention, education, advocacy and support. The Monadnock Brain Injury Steering Committee provides local connections and support groups for Keene and surrounding towns.
Concord office: 225-8400 or 1-800-773-8400
In the Monadnock region, call Cindy Carney at 352-6556 for info on meetings and support groups.

New Hampshire Partners in Health

NH Partners in Health are community-based programs designed to address the needs of families of children with chronic health conditions in New Hampshire. Utilizing a family-centered approach, they work within the community to facilitate and enhance the care and services that families feel they need, working with schools, medical providers, churches, social services, and other community institutions to create a setting that will enhance the quality of life of the families they serve.

NH Disabilities Rights Center
603-228-0432 or 1-800-834-1721
Provides legal services and other advocacy assistance to persons with disabilities; information/referral; and advocates for the legal rights of people with disabilities. They provide information, advice, brief legal services, and legal representation in priority areas to people with disabilities who have a legal problem related to their disability. Problem areas include: special education, access to services, discrimination in housing, employment, and public accommodations, and freedom from abuse, neglect, and unwarranted restraint and seclusion.

NH 911 Supplemental Medical Information
603-271-0911 or 800-806-1242
Provide supplemental information to the NH 911 system for those with permanent medical conditions via the Supplemental ALI form, available online for download or by phone.

Monadnock Area Peer Support Agency (MPS - formerly Granite State Monarchs) is a peer support group that promotes wellness and recovery, as defined by the individual, through intentional peer support, and to provide advocacy, educational, vocational, interpersonal, social and spiritual opportunities to adults who utilize mental health services to learn wellness strategies, develop mutually beneficial relationships, and to support each other in attaining an increased capacity for self-determination, independence and personal growth.

New Hampshire Leadership
The goal of the New Hampshire Leadership Series is to support self-advocacy and leadership skills for individuals with disabilities and their family members who wish to affect change at a personal, community, and statewide level to support the full inclusion of individuals with disabilities in their schools and communities.

AMI-NH - Alliance for the Mentally Ill of NH
Concord:  603-225-5359 or 1-800-242-NAMI
Statewide organization and affiliates offer information and support to people with serious mental illnesses and their parents, children, spouses, siblings and friends.

Bureau of Special Medical Services
603-271-4488  or 800-852-3345 x4488
Provides a broad range of health programs for diagnosis and treatment of children (0-20) who have physical disabilities, chronic illnesses or developmental delays

Bureau of Vocational Rehabilitation
271-3471 or 1-800-299-1647
Provides individualized guidance, counseling and placement services to eligible consumers; also provides family services around needs of individual.

Child Development Center
603-653-6060
Assessment, diagnosis, follow-up; information and education from ChAD, Children's Hospital at Dartmouth Hitchock.

Council for Children and Adolescents with Chronic Health Conditions and their Families
Concord:  225-6400 or 800-852-3345 x4991

Information and Advocacy -
Department of Education, Bureau of Special Education

Concord:  603-271-3494
Responsible for ensuring that school districts provide a free and appropriate education to all educationally handicapped students.

Early Education and Intervention Network of N.H.
Concord:  603-228-2040
Information/referral; early intervention and pre-school programs for children with developmental disabilities or at risk for developmental delay.

NH CarePath
Providing individuals connection to a full range of community services and supports including Department of Health and Human Services (DHHS), ServiceLink, Area Agencies offering developmental services and Community Mental Health Centers. Caregivers, families, older adults, and persons living with a disability are invited to explore the website and find assistance with individualized needs.

NH Family TiesProvides a channel of support for parents of children who have special needs. This website allows parents to safely network with other parents. Free, affiliated with Parent-To-Parent Network.

Family Resource Connection
271-6826 or 1-800-298-4321
Free, statewide program of NH State Library providing materials on all aspects of raising, caring for and educating children, especially children with special needs; free lending library of books and videos mailed to your home with postage paid envelopes for return; free research and reference service.

Family Support Services, BDS
Information about family support services available through the Division of Developmental Services (DDS), the ten Regional Area Agencies and Regional Family Support Programs.

Governor's Commission on Disability
Concord: 271-2773 (Voice),  271-2774 (TTY), 1-800-852-3405 (Voice)
Information and referral. Provides information about the many services, laws, and regulations that affect citizens with disabilities. Implementa nd operates the federally funded Client Assistant Program designed to work out problems that may arise between persons with disabilities and the Division of Vocational Rehabilitation

Granite State Guardianship Services
Whitefield: 603-837-9561
Provides legal guardianship services to people with developmental disabilities and mental illness.

Medical Genetics
Dartmouth-Hitchcock Medical Center
603-653-6044
Genetic testing and counseling, information and referral

M.I.C.E. (Multi-sensory Intervention through Consultation and Education)
603-228-1028(V)  603-228-5755 (TTY)
Statewide program for educational and developmental services for children with visual or hearing impairments and their families.

NH Association for the Blind
Concord: 603-224-4039  or 800-464-3075
Provides information and gives direct services to visually imparied people of all ages to enable them to maintain their independence.

NH Developmental Disabilities Council
Concord:  603-271-3236 or 1-800-852-3345, x3236
Monitors services; promotes policy; advocacy, provides small grants for inclusion projects.

NH Family Voices, a Family to Family Health Information and Resource Project
603-271-4525 or 800-852-3345 x4525
Assists families in finding their way through the maze of services by providing information and emotional support, identifying resources available within the community, and making available a lending library of books, videos and audio tapes; distributes free newsletter, Pass It On

NH Chapter of the National Spinal Cord Injury Association

Northeast Passage
UNH/Recreation
603-862-0070
Provides (for a fee) equipment and expertise to individuals, schools and companies to ensure access to educational outings and recreational activities.

Office of Public Guardian
603-224-8041
Provides legal guardianship services for people with developmental disabilities and mental illnesses.

Parent Information Center
603-224-7005 V/TTY  or 800-947-2005
Information, support and training around educational issues and advocacy

Parent to Parent of NH
800-698-5465
Specializes in networking parents of children with special needs; support and information

People First of NH
603-568-2128 or 800-556-2128
Self-advocacy group of people "working together to help each other take charge ofour lives"; help team available for new or existing groups; 24-hour answering service

Seacoast Child Development Clinic at UNH
603-862-0561 (Voice/TDD)
An interdisciplinary clinical consultation service, assisting families of children with developmental disabilities by using a team approach. Evaluation may include home and/or school visit, depending on needs of child and family. The program is affiliated with Dartmouth Center for Genetics and Child Development and the Institute on Disability, UNH.

Special Olympics NH
603-624-1250 or 800-639-2608
Provides sports opportunities for athletes with developmental disabilities.

Talking Books
(NH Bureau of Services to Persons with Disabilities)
603-271-3429 or 800-491-4200
FREE service for people with visual, physical, and reading disabilities. Supplies (by mail) cassette books and records and equipment needed to use them. Fiction, non-fiction and popular magazines available

VSA Arts of New Hampshire
603-228-4330
Provides opportunities in the arts for people with disabilities and technical assistance for programmatic and cultural access