First, our deepest thanks to all of you for the support you have provided to the individuals we serve and to one another. We are truly all in this together. So much has happened over the last few months, and there’s still much we need to do.

We are slowly and cautiously resuming services in this new world. We cannot do this in isolation, and will need to partner with you. Together we can and must continue to keep one another safe.

All MDS staff, including our Individual Service Options (ISO), Monadnock Center for Successful Transitions (MCST), Respite, and In Home Support (IHS) programs are using information from the CDC, NH Public Health, the Governor, as well as local healthcare and community leaders, to guide our decision-making process. This will continue to be the guidance procedure as we move forward. 

Remember, every action and interaction you take can impact the health of someone. One staff person, or one family member who does not follow these guidelines runs the risk of infecting the individuals they are working with. We can only keep each other safe and healthy if we work together and practice the recommendations listed below. As always, as new information is learned, we will adjust our practices and procedures.

On behalf of all of us at MDS, we look forward to being able to gather together again in a safe manner. We cannot do that unless we all do our part. Please be thoughtful of the decisions you make. If you need further information, visit www.cdc.gov or call us at MDS 603-352-1304.

MDS BASIC PRECAUTIONS & BEST PRACTICES (July 2020)
Wear a mask/face cover when you are in public or unable to maintain social distancing.
Wear a cloth face cover in public settings and when around people who don’t live in your household, especially when other social distancing measures are difficult to maintain. 
Wear a cloth face cover when in the community, at family events, visiting friends, etc. Face masks should fit your face well and cover your nose and mouth. If using cloth masks, be sure you wash masks daily.  
Practice social distancing. Social distancing is considered 6 feet apart (about 2 arms’ length).
Remember, you can become infected or spread COVID-19 to others even if you do not feel sick!

Wash your hands often with soap and warm water for at least 20 seconds.
It’s especially important to wash hands:
* Before eating or preparing food
* Before touching your face
* After using the restroom
* After leaving a public place
* After blowing your nose, coughing, or sneezing
* Before and after handling your cloth face covering
* Before and after changing a diaper
* Before and after assisting someone with personal care
* Before and after caring for someone who is sick
* After touching animals or pets
* If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together for 20 seconds and until they feel dry.
* Avoid touching your eyes, nose, and mouth with unwashed hands.

Practice social distancing. Stay at least 6 feet (about 2 arms’ length) from other people.
Inside your home: Avoid close contact with people who are sick. Wear a mask and if possible, maintain 6 feet
between the sick person and other household members, especially for people at high risk of getting sick. 
Outside your home: Put 6 feet of distance between yourself and people who don’t live in your household.

Remember that some people without symptoms may be able to spread virus.

Clean and disinfect often.
Set a schedule to routinely clean your home and frequently touched surfaces.
Clean AND disinfect frequently touched surfaces several times a day, even if they don’t look dirty. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
When surfaces are dirty, clean them. Use detergent or soap and water prior to disinfection. Then, use a household disinfectant. Most common household disinfectants will work.

COVID-19 RESOURCES

Questions about COVID-19?  CALL 2-1-1 
Phone: 1-866-444-4211   TTY: 603-634-3388

State of NH COVID-19

Centers for Disease Control COVID-19

Face Masks per NH Public Health/DHHS

City of Keene CV Response Site

Cheshire Medical Center CV Site

Monadnock Hospital CV Site

Dartmouth-Hitchcock CV Site

How to Use Zoom Safely

Relias: CV Free Resources & Training for Healthcare Professionals, Families and Individuals

Other Resources

Family Support Resources

Disability Benefits Resources

Employment Resources

Transportation Resources

Housing Resources

NH Family Voices Maneuvering Through the Maze Resource Guide (updated January 2019)
Statewide guide to resources for people with physical, developmental, mental health and chronic health conditions and their families.

Keene Rotary Family Resource Guide (Cheshire County)

The River Center’s FACT Book Online
Local community resource guide for those living in the eastern Monadnock Region.