Families and individuals who have received letters from DHHS for sign-up with a Medicaid Care Management (MCM) plan are encouraged to attend a Client Information Session in Keene on Thursday, October 17 from 9:30 to 11:30 a.m. at Cheshire Medical Center.* Representatives from the three health plans - Well Sense, Meridian and NH Healthy Families - will be available at this session along with DHHS personnel. RSVP to Teri Jones at 603-271-9404 or by email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Help is also available via MDS Evening Call-In Hours from 4:30 to 7:30 p.m. on Monday 10/14, Wednesday 10/16, Friday 10/18, Monday 10/28, Monday, 11/4 and Wednesday 11/13. During these hours, call 603-352-1304. When prompted dial either 235 or 290 and someone will assist you. If the line is busy, leave a message and your call will be returned within one day.

NH Family Voices and DHHS have put together a Tool Kit, a suggested process for making an informed decision on Medicaid Care Management. Click here to access this Tool Kit.

Please feel free to contact your Service Coordinator or Sandra Metivier, MDS Benefits Specialist, 352-1304 ext 290, This email address is being protected from spambots. You need JavaScript enabled to view it..

Please Be Alert!
With all the changes happening with health care coverage here in New Hampshire and nationally, scams are being reported. Please do not give out personal information over the phone to anyone who calling who say they are from any government or insurance agency wanting you to sign up for health care coverage.

*For those in the eastern Monadnock region, a Manchester session is scheduled for Friday, October 18 from 9-11 a.m. at the Manchester Health Dept, 1528 Elm St. Click here for map. RSVP per above.